Questions/Answers › Category: WooCommerce Watermark - Plugin › Images not being displayed after install of NS Woocommerce Watermark Premium
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Gordon asked 8 years ago

Hi there,
I have just purchased and installed your Woocomerce Watermark Premium plugin. I have regenerated all thumbnails after install but no product images are showing on our site at all now.  When I try and click on an image I get an error message saying ‘Impossibile creare l’immagine’.
Please could you help me get this plugin working with our site?
Many thanks,
Gordon

9 Answers
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NsThemes Staff answered 8 years ago

Hi Gordon,
thanks for purchased our product.
Can you tell me what is your WordPress version and what theme you have installed?
Thanks!
Have a nice day

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Gordon answered 8 years ago

Thanks for getting in touch so quickly!
We are using WordPress 4.7.2 and WooCommerce v2.6.14 with the latest version of Flatsome theme.
Many thanks,
Gordon

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NsThemes Staff answered 8 years ago

Hi Gordon,
thanks for your reply.
What is Flatsome version?
Thanks!

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Gordon answered 8 years ago

Flatsome is on version 3.2.5.

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NsThemes Staff answered 8 years ago

Hi Gordon, we have uploaded a new plugin version. Try to install new plugin version. If it work, ok. If it doesn\’t work well, write to info at nsthemes.com with an admin access and we controll directly inside your site. Thanks! Have a nice day!

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